What to Do When Bad News Hits Your Healthcare Organization

Inevitably, bad news will hit your hospital or physician practice. There’s not much you can do to avoid it, but how you handle it will affect how long it lingers and how much damage it does to your organization’s reputation.

This eBook will review:

  • The challenge of time compression
  • Proactive vs reactive approaches to crises
  • The importance of transparency
  • Media training basics

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