Five Crisis Survival Strategies in the Age of Social Media

These days, when a crisis hits your organization, every second counts. Waiting even an hour to respond to an unfolding negative event could be devastating to your company … and your career.  In this free eBook, seasoned crisis management experts from Eric Mower + Associates explain five essential strategies to follow when responding to a crisis.  Topics include:

• Twitter do’s and don’ts
• Facing the media
• How to craft your message
• Creating a crisis plan in advance
•  How to overcome hits to your reputation