This has been a difficult time for so many—especially for those who are out of work and have bills piling up. For utilities, those past-due bills mean lost revenue, and they represent a huge liability for utilities across the U.S.
The depth of the problem is larger than anything companies and municipalities have ever faced, with a growing number of customers in arrears who are unaware of programs designed to help them meet these obligations. Adding to the challenge is that many of the people falling behind are doing so for the first time, and awareness of these programs is low.
With decades of experience working with utilities, Mower can help create successful strategies to recover lost revenue through promotion and adoption of bill-assistance programs.
Check out our latest blog post and case studies below to see how we’re driving success for companies like National Grid and FirstEnergy.